Charlene Bow Ankle Strap Heel

*Please allow up to 48 hours for processing

Got more questions about how this works? Learn more here.

If the item doesn’t fit, the color’s not right or if you just don’t like it, return or exchange it! Visit our Returns Center to make a return or exchange. Please note that there is a restocking fee per eligible returned item (exchanges are totally free!). Learn more about eligible items and restocking fees here.

You have 30 days from the date of delivery for an exchange or refund. All returns must be unworn, unwashed and unaltered, and the original tags must be attached. Once the tag is removed, you cannot return the dress.

Important: For items that are placed on preorder or made-to-order, our standard 30-day return policy still applies. However, your refund may be issued in the form of a physical check or Venmo depending on when the item was shipped out to you.

All international orders are final sale, and may not be returned or exchanged.

Still have questions? Visit our help center for more info!