GET 3 FREE SWATCHES
US ORDERS
Shipping rates vary based on the items in your cart, shipping speed, and the destination.
HOLIDAY 2023 IN-STOCK ITEMS:
US STANDARD SHIPPING
*Order by Friday, December 8 for shipping by Friday, December 22
*For personalized items, order by Wednesday, December 6
EXPEDITED SHIPPING
*Order by Monday, December 18 for shipping by Friday, December 22
*For personalized items, order by Thursday, December 14
PRIORITY SHIPPING
*Order by Tuesday, December 19 for shipping by Friday, December 22
*For personalized items, order by Friday, December 15
IN-STOCK ITEMS:
US STANDARD SHIPPING (5-12 business days)*
US EXPEDITED (3-4 business days)*
US PRIORITY (2-3 business days)*
*Please allow up to 48 hours for processing. Personalized items require an additional 3-5 days.
MADE-TO-ORDER ITEMS:
US STANDARD SHIPPING - Arrives approximately 8 weeks after the order is placed; estimated dates update dynamically based on your order date)*
US RUSH SHIPPING - Arrives approximately 7 weeks after the order is placed. We are unable to expedite the production schedule; only the shipping timeline is expedited*
Dress exchanges are free, including for made-to-order gowns, but it will take an additional 8 weeks to make and ship your new order.
PREORDER ITEMS:
US STANDARD SHIPPING - Arrives by the date stated on the product page*
US RUSH SHIPPING - Arrives by the expedited shipping date stated on the product page*
PLEASE NOTE:
Once you receive your dress, if you’d like to exchange it for another pre-order or made-to-order dress, it may require up to eight weeks to manufacture and deliver your new dress. Please allow plenty of time to receive and alter your dress before the wedding.
You can also exchange any dress for one from our ready-to-ship collection, if you’re in a time crunch. You can shop our Ready To Ship Dresses here.
Please note, we are unable to complete returns or exchanges on orders that are in production or en route to you. We can only issue a refund or send a new dress once the original order is in your possession and you have processed the return or exchange in the Happy Returns portal.
Shipping service levels may be changed at any time to ensure on-time delivery.
Learn more about our READY TO SHIP, MADE TO ORDER, AND PREORDER dresses here.
*Shipments to Alaska, Hawaii, and other U.S. territories will incur additional shipping time
CANADA ORDERS
Shipping rates vary based on the items in your cart and the destination, and are inclusive of duties and taxes. Please note that Customs delays may occur.
HOLIDAY 2023 IN-STOCK ITEMS:
STANDARD SHIPPING
*Order by Wednesday, December 6 for shipping by Friday, December 22
*For personalized items, order by Monday, December 4
IN-STOCK ITEMS:
STANDARD SHIPPING (up to 15 business days)
Expedited shipping is not available at this time.
PREORDER ITEMS:
STANDARD SHIPPING (please allow up to 15 business days from the date stated on the product page)
Items from third-party vendors are not eligible for international shipping.
For returns & exchanges, please visit our returns page here.
INTERNATIONAL ORDERS
Shipping rates vary based on the items in your cart and the destination, and are inclusive of duties and taxes, with the exception of orders to the EU. Please note that customs delays may occur. We are currently not able to ship to Ukraine, Russia, and Belarus.
HOLIDAY 2023 IN-STOCK ITEMS:
STANDARD SHIPPING
*Order by Monday, December 4 for shipping by Friday, December 22
*For personalized items, order by Friday, December 1
IN-STOCK ITEMS:
STANDARD SHIPPING (up to 15 business days)
Expedited shipping is not available at this time.
Items from third-party vendors are not available for international orders.
All international orders (excluding orders to Canada) are final sale and may not be returned or exchanged.
PREORDER ITEMS:
Please note that we are not able to ship preorder dresses to Europe at this time.
STANDARD SHIPPING (please allow up to 15 business days from the date stated on the product page).
Items from third-party vendors are not eligible for international shipping.