Shipping Policy

US ORDERS

All orders for in-stock merchandise shipped via standard shipping arrive in 5-8 business days. Expedited delivery upgrades are also available at checkout. Please note that the 5-8 day window does not apply to preorder or personalized items, and that choosing expedited shipping options will not affect the preorder window or personalization processing time.

(**Please note, due to an increase in packages, along with heightened precautionary measures to ensure the safety of our third-party partners, some of our shipping carriers are reporting delays. If your package has shipped but not been delivered in 8 business days, please contact our Customer Care team for assistance.)

CANADA ORDERS

While most orders are expected to be delivered within 15 business days, customs delays may occur. Canada shipping rates are flat-rate and include all duties & taxes. Expedited delivery upgrades are currently not available.

All Canada orders are final sale and may not be returned or exchanged.

INTERNATIONAL ORDERS

While most orders are expected to be delivered within 15 business days, customs delays may occur. International shipping rates apply to all orders outside the US and Canada. International shipping rates are flat-rate and include all duties & taxes. Expedited delivery upgrades are currently not available.

All international orders are final sale and may not be returned or exchanged.

holiday shipping dates

Want to make sure you (or your recipients) receive the items by Dec. 24? Place your order before these dates and note the difference for personalized items!

UNITED STATES

12/3/21 - Last day for standard shipping on personalized items
12/10/21 - Last day for standard shipping (including swatches) on standard items and 2-day shipping on personalized items
12/13/21 - Last day for 1-day shipping on personalized items
12/17/21 - Last day for 2-day shipping on standard items
12/20/21 - Last day for 1-day shipping on standard items

INTERNATIONAL (INCLUDING CANADA)

11/26/21 - Last day for standard shipping on personalized items
12/3/21 - Last day for standard shipping on standard items

shipping rates

united states

$9.99 = STANDARD SHIPPING (5-8 BUSINESS DAYS) ON DRESSES
$5 = GIFTS + ACCESSORIES (5-8 BUSINESS DAYS)
$3 = SWATCHES (1-7) (7-10 BUSINESS DAYS)
$5 = SWATCHES (8+) (7-10 BUSINESS DAYS)
$19 = UPS EXPEDITED (3-4 BUSINESS DAYS)
$29 = UPS PRIORITY (2-3 BUSINESS DAYS, CANNOT SHIP TO PO BOXES)

canada

$20 = STANDARD SHIPPING TO CANADA (UP TO 15 BUSINESS DAYS)
$15 = GIFTS + ACCESSORIES (UP TO 15 BUSINESS DAYS)
$10 = SWATCHES (UP TO 15 BUSINESS DAYS)

international

$70 = STANDARD INTERNATIONALL SHIPPING (UP TO 15 BUSINESS DAYS)
$25 = SWATCHES (UP TO 15 BUSINESS DAYS)