Returns & Exchanges

NEED HELP RETURNING AN ITEM? WE’RE HERE TO GUIDE YOU!

BEFORE YOU START

BEFORE YOU START

HERE ARE THE ITEMS THAT ARE ELIGIBLE FOR A RETURN OR EXCHANGE:

• BRIDESMAID DRESSES(INCLUDING MADE-TO-ORDER!)
• SHOES
• MEN’S BOW TIES & NECK TIES

ALL OTHER ITEMS ARE FINAL SALE (INCLUDING PERSONALIZED ITEMS).

*BIRDY TIP: VISIT A HAPPY RETURNS NEAR YOU FOR AN INSTANT REFUND, CHA-CHING!

HOW CAN WE HELP?

NOW THAT WE HAVE THAT COVERED, DO YOU NEED HELP WITH A/AN:

EXCHANGE POLICY

EXCHANGE POLICY

YOU HAVE 45 DAYS TO RETURN YOUR ELIGIBLE ITEM FOR AN EXCHANGE. NO RESTOCKING FEE!

ALL INTERNATIONAL ORDERS (EXCLUDING ORDERS TO CANADA) ARE FINAL SALE AND CANNOT BE RETURNED OR EXCHANGED.

INITIATE RETURN

START THE EXCHANGE PROCESS HERE.

RETURN ITEM

VISIT HAPPY RETURNS FOR AN INSTANT E-GIFT CARD OR RETURN BY MAIL FOR AN E-GIFT CARD UPON RECEIPT*

PURCHASE NEW ITEM

USE THE E-GIFT CARD (WE’LL TACK ON THE COST OF SHIPPING, WOOP!)

RETURN POLICY

RETURN POLICY

YOU HAVE 45 DAYS TO RETURN YOUR ELIGIBLE ITEM. THERE IS A $10 RESTOCKING FEE FOR EACH ITEM RETURNED AT A RETURNS BAR, WITH AN ADDITIONAL $2 PROCESSING FEE FOR ITEMS RETURNED BY MAIL. SHIPPING FEES WILL NOT BE REFUNDED. P.S. EXCHANGES ARE TOTALLY FREE!

ALL INTERNATIONAL ORDERS (EXCLUDING ORDERS TO CANADA) ARE FINAL SALE AND CANNOT BE RETURNED OR EXCHANGED.

INITIATE RETURN

START THE RETURN PROCESS HERE.

RETURN ITEM

VISIT HAPPY RETURNS FOR AN INSTANT REFUND OR RETURN BY MAIL FOR A REFUND UPON RECEIPT*