Returns & Exchanges
Free Exchanges
Love the look but need a different size, color, or style? No problem. You have 30 days to exchange your eligible item for something new—no restocking fee, and shipping’s on us!
Already paid for a rush fee on your first order? Good news—you’ll get the same rush shipping at no extra cost.
Free exchanges apply to U.S. orders only. Canadian exchanges include discounted return shipping. International orders (excluding orders to Canada) are final sale and cannot be returned or exchanged.
Initiate Exchange
Start the exchange process here.
Return Item
Visit Happy Returns for an instant e-gift card or return by mail for an e-gift card upon receipt*
Purchase New Item
Use the e-gift card (we’ll tack on the cost of shipping, woop!)
Return Eligibility
Hey Birdy! All items are eligible for a return within 30 days of delivery, as long as they are in their original, unworn condition with tags on. Suit vents and pockets must be unopened, or the return will not be approved.
NON-RETURNABLE:
- Swatches
- Personalized Items
- Final Sale Items
*Birdy tip: Visit a Happy Returns near you for an instant refund, cha-ching!
Return Policy
You have 30 days to return or exchange your eligible item. For returns at a returns bar, a return shipping fee is applied per order and waived for exchanges. Please note: Shipping fees are non-refundable, and an additional $3 processing fee applies for returns by mail.
All international orders (excluding orders to Canada) are final sale and cannot be returned or exchanged.
| Country | Return Shipping Fee |
|---|---|
| U.S. | $12 PER ORDER |
| Canada | $17 PER ORDER |
| International | No returns or exchanges |
Returns & Exchanges FAQs
Why shop at Birdy Grey Suits? Birdy Grey Suits brings stylish, affordable suits and accessories into the modern era starting at $199. Our goal is simple: To make wedding party coordination a breeze for every couple and affordable for every groomsman.Â
*If you return by mail, please allow us up to one week to process your return or exchange after it is received. You will receive an email confirmation from us as soon as it’s processed. For items that are placed on a "preorder," our standard 30-day Return Policy still applies. However, your refund may be issued in the form of a physical check or Venmo depending on when the item was shipped out to you.
