Can I return or exchange an order I made through Klarna, even if I’m not yet finished paying?
AUTHOR: Jessica Feinman | DATE: 02/08/2023
Yes! If you request a refund on an order you placed through Klarna, we refund the entire order amount to Klarna, and they refund your amount paid back to the card you used to set up your payment plan. At that point, any outstanding balance of your payment plan will be canceled.
For exchanges, your payment plan should continue as planned. If there are any changes to your scheduled payments, Klarna will contact you.