WE UNDERSTAND THERE'S A LOT OF UNCERTAINTY AROUND YOUR WEDDING DATE RIGHT NOW AND WANT YOU TO FEEL AS COMFORTABLE AS POSSIBLE SHOPPING WITH US. WE'VE EXTENDED OUR STANDARD 14-DAY RETURN + EXCHANGE POLICY TO 45 DAYS.

WITH STANDARD SHIPPING, YOUR ORDER WILL DELIVER IN 7 BUSINESS DAYS OR LESS. HOWEVER, DUE TO AN INCREASE IN PACKAGES DURING COVID-19, ALONG WITH HEIGHTENED PRECAUTIONARY MEASURES TO ENSURE SAFETY OF OUR THIRD-PARTY PARTNERS, SOME OF OUR CARRIERS ARE REPORTING DELAYS. IF YOUR PACKAGE HAS SHIPPED BUT NOT BEEN DELIVERED FOR MORE THAN 7 BUSINESS DAYS, PLEASE CONTACT US FOR HELP.

MOST OF OUR GOWNS ARE IN-STOCK, READY TO SHIP AND DELIVER WITHIN 7 BUSINESS DAYS. HOWEVER, AS A BEST-PRACTICE, WE RECOMMEND ORDERING YOUR DRESS AT LEAST 3-MONTHS PRIOR TO THE WEDDING. IF YOUR STYLE IS ON BACKORDER OR IF YOU REQUIRE EXCHANGES OR ALTERATIONS, YOU'LL WANT SOME EXTRA TIME. AVOID POTENTIAL DRESS DRAMA AND JUST ORDER EARLY BIRD.

AS A TEAM, WE'RE TAKING A MOMENT TO TAKE EXTRA CARE OF OURSELVES, OUR LOVED ONES AND OUR FAMILIES. OUR TEAM IS HUSTLING HARD — REMOTELY — TO ENSURE IT'S BUSINESS AS USUAL, AND THAT COVID-19 WILL NOT AFFECT OUR ABILITY TO SERVE YOU DAY IN AND DAY OUT.

OUR WAREHOUSE IS STILL UP AND RUNNING AT THIS TIME, AND HAS TAKEN ADDITIONAL PRECAUTIONS, SUCH AS KEEPING FACILITIES EXTRA CLEAN, DRASTICALLY LIMITING PERSONNEL AND EDUCATING THE STAFF ON HOW TO STAY SAFE AND HEALTHY. HOWEVER, IN THE EVENT THT THE WAREHOUSE IS AFFECTED AND UNABLE TO SHIP OUTGOING PACKAGES, WE WILL BE SURE TO LET EVERYONE KNOW AS QUICKLY AS POSSIBLE.