RETURNS REFUNDS AND EXCHANGES
Why do you charge a restocking fee?
AUTHOR: Brigette Reichart | DATE: 08/11/2022

We charge a restocking fee as we do not process returns the same way a company that charges more for their dresses might. 

 

For US customers, the $10 restocking fee for dresses returned, in person, to Happy Returns ($13 for items returned by mail and $7 for all non-dress returns) applies to all returns per item. To avoid the fee, request an exchange via an eGift Card.

 

For Canadian customers, the $15 restocking fee applies to all items returned for a refund. Additionally, all Canadian exchanges are subject to a single flat-rate $14 fee upon checkout of the new order.