$5 FLAT SHIPPING TO ALL 50 STATES

Returns and Exchanges


BIRDY GREY IS A DRAMA-FREE ZONE.

IF THE DRESS DOESN'T FIT, THE COLOR'S NOT RIGHT OR IF YOU JUST DON'T LIKE IT, RETURN OR EXCHANGE IT! YOU HAVE 14 DAYS FROM THE DATE OF DELIVERY TO SEND IT BACK TO US FOR AN EXCHANGE OR REFUND. ALL BRIDESMAID DRESS RETURNS & EXCHANGES MUST BE UNWORN, UNWASHED, UNALTERED AND THE ORIGINAL TAGS MUST BE ATTACHED. ALL GIFTS, NOTECARDS AND ACCESSORIES MUST BE UNOPENED AND UNUSED.

SWATCHES, SEAMLESS UNDERWEAR, BRAS AND LINGERIE AND NON-REFUNDABLE.

ALL SALES ARE FINAL ON INTERNATIONAL ORDERS. (NO REFUNDS OR EXCHANGES)

FOR ALL RETURNS

SHOOT US AN EMAIL AT SUP@BIRDYGREY.COM, AND WE'LL SEND YOU A FREE RETURN SHIPPING LABEL. BE SURE TO FILL OUT THE RETURN FORM INCLUDED WITH YOUR ORDER, AND SHIP YOUR PURCHASE BACK TO US. ONCE WE RECEIVE IT, WE'LL NOTIFY YOU VIA EMAIL AND ISSUE YOUR REFUND.

IF YOU PAID FOR EXPEDITED DELIVERY, SHIPPING COSTS WILL NOT BE REFUNDED, UNFORTUNATELY.

RESTOCKING FEES

A $10 RESTOCKING FEE WILL BE APPLIED TO ALL BRIDESMAID DRESS RETURNS, PER DRESS.

A $5 RESTOCKING FEE WILL BE APPLIED TO ALL OTHER RETURNED ITEMS, PER ITEM.

RESTOCKING FEES WILL BE DEDUCTED FROM YOUR TOTAL REFUND.

FOR ALL EXCHANGES

SHOOT US AN EMAIL AT SUP@BIRDYGREY.COM, AND WE'LL SEND YOU A RETURN SHIPPING LABEL. FILL OUT THE RETURN FORM INCLUDED WITH YOUR ORIGINAL ORDER, AND SHIP IT BACK TO US. BE SURE TO INDICATE THE NEW STYLE, COLOR, SIZE AND QUANTITY THAT YOU WANT. ONCE YOUR EXCHANGE IS RECEIVED AND PROCESSED, WE'LL SHIP OUT YOUR NEW ITEM(S) WITHIN A WEEK.

DON'T WORRY, RESTOCKING FEES WILL BE WAIVED FOR ALL EXCHANGES.