Returns, Exchanges, Shipping & Preorders
All gifts, accessories, and personalization are FINAL SALE.
If you place an order for personalization along with a ready-to-ship item, your order will ship together once the personalization is ready.
If you place an order for personalization along with a preorder item, your order will ship separately when each item is ready.
*Please note: This applies to all standard and expedited orders.
Orders that ship via standard shipping will deliver within 5-8 business days in the US. (This includes processing and transit times.) Expedited delivery upgrades are also available at checkout. Please allow an extra 3-5 days for personalized items.
International shipping rates apply to all orders outside of the US. Rates vary by destination, and will be calculated at the time of checkout. International shipping rates include all duties and taxes. All international orders are final sale, and may not be returned or exchanged.
We do our best to give general estimates to more accurately communicate when your order will ship. When we think of preorder timeframes these are the general ship windows:
|Ships By Mid||1st – 15th|
|Ships By Late||16th – 31st|
As a rule of thumb, please expect your order to ship towards the end of the shipping timeframe.
Visit our help center to learn more about preorders.